Jill Murray with her daughter Caitlin
Mrs. Jill Murray, Pennington, New Jersey
October 3, 2005
To Whom It May Concern:
I am very happy to put my recommendation for Jason Earle, Oreo and Lab
Results LLC in writing as I have already referred numerous friends and
family members. I am also going to forward this letter to our family
sinus doctor, Dr.
Scott Kay, a well-known and well-respected ENT in Princeton.
Our family had a nightmare mold problem (like you would see on 60 Minutes)
and we had to move out of our house and live with my parents for a year.
Our daughter, then 3 ½ , had been chronically ill for 2 ½ years.
Up to that point, hundreds of tests on our daughter brought no answers.
Instead of dissecting Caitlin, we should have ripped apart our house.
I was dismissed by more than 40 doctors every time I brought up the possibility
of an environmental problem. I only wish I had met Jason and Oreo back
then. It would have saved so many headaches – mostly my daughter’s.
Fortunately I took Caitlin to Dr. Kay for her untreated, horrid sinus
infections. He noted that a trigger like mold can do such damage, especially
if a person is allergic.
After a full year of 100% perfect health, our brand new house was built
and we moved out of my parent’s home. To my horror, Caitlin’s
problems started again. After a near nervous breakdown and six months
into the new house, I found Jason Earle and Oreo. Dr. Kay mentioned that
he had seen a mold-sniffing dog on Channel 6 Action News but he didn’t
know anything about him (yet). We tracked them down and got their number
through the internet. I called him immediately and left a message.
Jason called me back immediately. He gave me about 30 minutes of his
time listening intently. He gave me websites to download mold related
information from medical journals, the EPA and the Mayo Clinic. All of
this was very informative. We scheduled an appointment for 4 days later.
My skeptical husband was fine with Jason & Oreo because “dogs
don’t lie” and Jason does not work for a remediation company.
Thus he has no reason to sucker us into unnecessary work and/or payments.
Jason was on-time and extremely professional. It was incredible to be
validated by someone so knowledgeable. He took copious notes as we walked
together though my home. Then he and Oreo went though all 7000 square
feet of our home. He spent another hour showing me areas of concern.
Unfortunately, our new basement stairs were held up with moldy lumber.
I had walked past it countless times and never noticed. It was so black
with mold that I actually thought it had been painted black. He gave
me thorough instructions on how to remove it. In addition he sent a timely
letter reiterating this information.
Caitlin’s health dramatically improved immediately.
Then, three
months later, out of nowhere, her respiratory nightmare
suddenly resurfaced.
At or around the same time of her newest flare-up, during a severe rain
storm I noticed a pinging sound in our chimney and also noticed that
the surrounding carpet was damp.
I panicked and called Jason immediately, even before calling my husband.
Not sure if this new problem might be a trigger for
her recent relapse, I felt it imperative to investigate
it immediately without any further delay.
Jason & Oreo arrived within hours like a knight in shining armor
to confirm my suspicion and determine the solution. Oreo alerted on the
sheetrock surrounding the fireplace and the carpet. Jason isolated a
roof leak, specifically a flashing problem around the chimney. Our roofer
confirmed Jason’s diagnosis and made the necessary repairs to prevent
a recurrence. The affected carpet and drywall was removed by professionals.
The carpet crew later told me that they were out of work for two days
with headaches and nausea from the mold exposure. I think they, like
most people, underestimated the possible adverse health effects of mold
exposure and will probably take further precautions when dealing with
similar situations in the future.
Nobody is happy to have a mold problem in their home – especially
not two. I was, however, relieved to isolate the source of Caitlin’s
illness and ailments and to be able to rectify and remove it to restore
my daughter’s health and, at the same time, heal our family.
We chose to do the remaining mold remediation ourselves for several
reasons. Although it prolonged the process and was
not the ideal choice, my husband Brad took care of it while Caitlin and
moved out of the house for a few weeks. We took the opportunity to fly
to the Mayo Clinic where they evaluated Caitlin. The doctors there verified
her mold-triggered asthmatic condition. At the writing of this letter,
Caitlin has been 100% symptom-free for 2 years.
Prior to meeting Jason and Oreo, I had been so traumatized by the fears
surrounding Caitlin’s health that I was ready to seek therapy.
I was so paralyzed by my own fears and feelings of inadequacy as a mother
because of my inability to help my baby girl that I felt like I was truly
losing my mind. And this is coming from a certified Master of Social
Work (MSW); skilled and trained in stress management techniques and strategies.
My gut feeling was that there was some environmental trigger that was
the underlying cause of her illness and no one was able to confirm that
and provide a final solution until we hired Jason Earle, Oreo and Lab
Results to do what they do best.
I now know what we are dealing with. I am so thankful to have found
Jason and Oreo. If you are reading this and contemplating hiring Lab
Results, take it from me – it is worth every penny to know that
your family is safe and healthy in your home. Feel free to call me for
any further information at (609) 730-0760.
Respectfully,
Jill Murray
Pennington NJ
Louise Lasser Louise Lasser of the TV show "Mary Hartman, Mary Hartman"
Dear Jason,
I am writing you this letter to express how much I appreciate your personal
attention and the fantastic service your company, Lab Results, provides.
After suffering from chronic sinus infections and difficulty breathing
for far too long, I finally went to Wellington Tichenor M.D., a well-known
and highly-regarded sinus & allergy specialist on Park Avenue. He
immediately suspected that I might have a mold problem at home. He gave
me your phone number and insisted that I call you to have you come to
my apartment to check it for mold.
I had read about major mold problems like the one Bianca Jagger had.
Naturally, I was scared of what you would find and how much everything
would cost. The second I met you, however, you put me at ease. You patiently
took the time to explain everything to me and made a very complex subject
simple and easy-to-understand.
Your four-legged partner, Oreo, is so magical. To see her work is such
an absolutely amazing thing. She immediately targeted places I knew were
a problem, confirming my suspicions and, at the same time, giving me
great confidence in the two of you. Oreo also found several areas that
I would have never found. I cannot imagine getting a mold inspection
done without the assistance of a Mold Dog after seeing you and Oreo at
work.
Even though I have to change the filters more than I would like to,
I am quite grateful for the IQAir air purifiers which have helped me
breathe more easily while negotiating with building management to get
the mold remediation and repairs done in my apartment.
Please use me as a reference for your potential customers that are considering
whether or not to use your service. I know firsthand how scary it can
be. I also know firsthand how wonderful you are.
Say hello to Oreo for me.
Sincerely,
Louise Lasser
Manhattan, NY
Anthony Ruivivar Anthony Ruivivar of the hit TV series "Third Watch"
Dear Jason,
It’s been a year or so since you and your wonderful dog came and
worked in our home. As you know our 1 1/2 year old son, Kainoa, was
suffering from chronic colds which often led to respiratory distress.
Our doctor at the time was somewhat stumped but she recommended we
check the air quality in his room. Only a few days after we hired you,
and during your first visit, you located and pinpointed the cause of
Kainoa’s problem, MOLD! All of your testing was clear and concise,
fast and painless. Not only did you quickly locate the problems, but
you also recommended some quick cost effective solutions such as the
IQAir air purifiers. Since we were renting our apartment and could not
do the necessary remediation it was extremely important that we were
able to do something immediately to improve my family’s health and give
us peace-of-mind.
I just wanted to update you on how we’re doing now. Kainoa is 100% better.
He no longer gets a monthly cold that grows into a wheezing cough. I can’t
express how happy that makes us. You have made an invaluable difference
in my family’s life.
Thank You,
Anthony Ruivivar
Stockton Borough School
Jason,
We just received your report on our complimentary canine-assisted mold
inspection performed on June 25th, 2003. It was thorough and written in an
easy-to-understand (non "moldspeak") format.
Our district is very appreciative of this valuable service you provided
for us. The information confirmed some suspected problems as well as alerted
us to some possible problems that we were not aware. Our board is appreciative
of the adage "Penny-wise and pound-foolish" as we operate under a very tight
budget. Mold can be one of those issues that "grows"(pardon the pun) when
not addressed and your service allowed us to be proactive, both fiscally
and health wise, since providing for the well-being of our students and staff
is our greatest priority.
I want to compliment you on the personable service you provide. Your
enthusiasm for your work and your "workmate", Oreo, were inspirational.
Also appreciated was your willingness to take the time to review each item
and provide an explanation of each finding with possible causes and
suggestions for remediation.
I have been in contact with various media sources that have or will be
publishing articles. Feel free to utilize me as a reference for other
schools in the area (Just be aware that I have limited support staff so
my time is limited.)
I wish you good luck in your future endeavors.
Sincerely
Suzane Ivans, CSA
Stockton Borough School District
Princeton Otolaryngology Associates, P.A.
Dear Colleague,
I am writing you in hopes that this information may rescue one of your
patients, as it did mine.
I am an otolaryngologist who had the pleasure of taking care of a blonde
haired, blue eyed, beautiful 5-year-old little girl who was constantly sick.
She had a severe upper respiratory infection, pansinusitis and asthma. At
some point, her mother came to the realization that she might be allergic
to something in the house that they were living in. She made the dramatic
decision to move out of the house.
They lived with the grandfather for a short period of time, and during
that time, the child did remarkably well. Her sinusitis and asthma cleared.
Her parents bought a brand new house, which they built themselves. Within
weeks of moving into the new house, the little girl began to develop the
same symptoms all over again. Her mother became frantic and desperate, not
knowing what the problem was this time.
I had heard about Oreo, the mold-sniffing dog on television, and given
the prior history, I thought it might be a good idea for her to seek out
this form of investigation. Little did I know, Oreo and his owner, Jason
Earle, were located in my own town of Princeton, New Jersey? When Jason
showed up with his dog, he identified a stairway that had been built with
mold-infested wood. Once this was removed, the little girl's health was
restored.
This whole thing sounds too good to be true, but I can assure you that
this is exactly what happened. It may be hard to identify your patient
who would benefit from this type of service, but indoor mold growth should
always be a consideration in the workup of chronic upper respiratory tract
infections and chronic illness that does not have an apparent cause
or remedy.
Respecfully,
Scott
L. Kay, M.D., F.A.C.S.
Margie Flagg
Dear Potential Lab Results Customer:
As a long time allergy sufferer, with severe reactions to mold and mildew,
and five years of allergy shots which only partially cured the problem,
I was horrified to smell that "musty" smell in two places in
my home. So I went searching for a specialist and found Jason and
Oreo online. As a dog lover who understands how perceptive animals
can be, Oreo's skills made perfect sense to me. I called Jason
and got an appointment right away.
Jason spent a good deal of time going around and through my house and
pointing out how to minimize mold accumulation and sources of poor indoor
air quality in spots like the basement (Example: my central vacuum exhausts
unfiltered, particle-laden air into my basement instead of exhausting
outdoors. This dirty air, and all that comes with it, is reintroduced
into the rest of the house through the air ducts and furnace – located
only 10 feet away from the central vacuum exhaust – Yuck!).
Then Oreo got to do her thing. It's wonderful to watch her work. After
sniffing, sitting, and pointing out exactly where she smelled mold, Jason
investigated what might be causing the mold with moisture meters and
other tools. I found that the places that I was worried about were not
really a problem, but that I had several OTHER problems brewing that
could become huge mold issues. Oreo pointed to the bottom of the
window in my bedroom, which is right next to the chimney for the fireplace
in the living room below. Jason speculated that there may be a
leak around the chimney. After he left, I took out the window screen,
stuck my head out, and there it was....a crack in the caulking, and some
rotting cedar siding right next to it.
Before leaving, Jason recommended further investigation, testing and
analysis of the areas he & Oreo discovered but because I chose not
to pursue professional mold removal at this time, I opted not to make
the additional investment that day. It was simply enough for me to confirm
my suspicions: I have a mold problem – several actually. When I
am prepared to remedy the situation I will most certainly call Jason
back to help design the solution and guide me through the process. Since
he does not perform repairs or remediation, I am comforted in knowing
that his recommendations and guidance will be free of conflicts-of-interest
and ulterior motives.
I'd recommend this team to anyone who even THINKS they have a problem
with mold in their home.
Margie Flagg
Stockton, NJ
Our Guarantee
If you aren’t pleased, neither are we.
We will re-perform any contracted service
deemed to be unsatisfactory – free of additional charges.
If you are still displeased, we will offer a 100% refund.
We know that you’ll be more than satisfied.
We guarantee it.
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